Taiwan Kaohsiung International Airport (KHH)
Facilities and Services
Kaohsiung International Airport offers a good selection of facilities for an airport of its size. Passengers will find all essential amenities and services on hand, such as financial and communication services and others dedicated to relaxation and comfort such as shops and restaurants. Additional facilities include a prayer room and nurseries.
Airport Information Desks
Tel: +886 7 805 7630 (Domestic Terminal), +886 7 805 7631 (International Terminal)
Airport representatives are generally helpful and there are some English speaking staff. Information counters can be found at both terminals. You may find specific airport departments that are capable of dealing with your queries; some relevant numbers are listed below.
Emergency Service Line - +886 7 805 7610
Lost and Found - +886 7 801 1060
Aviation Police Bureau Service Line - +886 7 805 7660
Nursing Room - +886 7 8057600 (Domestic), +886 7 805 7548 (International)
Bureau of Immigration KIA Service Line - +886 7 805 7311
Customs Bureau KIA Office Departure Information Service - +886 7 805 7753
Arrival Information Counter - +886 7 805 7748
Bureau of Animal and Plant Inspections and Quarantine KIA Office Cargo Terminal Office - +886 7 805 7790
Departure Quarantine Counter - +886 7 806 7515
Arrival Quarantine Counter - +886 7 805 7658
Tourism Bureau KIA Service Centre +886 7 805 7886
Shops, Duty-Free and Retail Outlets
A single shop serves the Domestic Terminal, selling a variety of products including gifts, books, ornaments, CDs and souvenirs. Meanwhile, the International Terminal offers a general shop airside on the third floor of the building, with similar products available. Duty-free outlets can be found both land and airside of the International Terminal. A selection of vending machines can also be found throughout the terminals.
Bars, Cafés and Restaurants
The first floor of the Domestic Terminal offers a restaurant that serves both Chinese and Western food as well as snacks and beverages. Meanwhile, on the third floor of the International Terminal, there are restaurants in the main hall of the Departures area and beyond security which offer similar fare.
Currency Exchange, Communications and Banking Facilities
There are ATMs located in both terminals and bank counters with bureau de change facilities in the International Terminal. A Chunghwa Telecom service counter in the International Terminal offers a range of communication services such as telephones, mobile phone cards, international phone cards, ADSL Internet and so on. Internet capable telephones can also be found in various locations, while a post office is on hand in the Domestic Terminal.
Business and Conference Facilities
There are no formal business or conference facilities available at Kaohsiung International Airport. However, the Chunghwa Telecom service counter offers services that address many business passenger needs. Alternatively, the Ambassador Hotel Kaohsiung is located a short distance from the airport and offers facilities for conference and business purposes.
Passengers with special needs will find the airport is exceedingly well equipped to receive them. Standard facilities such as lifts, wheelchairs and adapted toilets are readily available, while extras such as disabled persons' telephones and information counter staff dedicated to assisting disabled passengers are also on hand. Disabled persons' parking spaces can be found in several of the airport's parking facilities.
An Islamic prayer room is on hand in the International Terminal and four nursery rooms are spread across the two terminals.